Privacy policy

  • Privacy Policy

    Welcome to TriShiva Collection. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from trishiva.com.

    By using our website, you agree to this Privacy Policy.

    1. About TriShiva Collection

    TriShiva Collection is an online store offering premium ethnic wear, including sarees, lehengas, kurti sets, gowns, and other fashion products in India. We are committed to protecting your privacy and ensuring a secure shopping experience.

    2. Information We Collect

    We collect personal information to provide better services and improve your shopping experience.

    a. Personal Information

    • Full name

    • Email address

    • Phone number

    • Shipping and billing address

    • PIN code

    • Order and transaction details

    b. Automatically Collected Data

    • IP address

    • Device and browser information

    • Pages visited and time spent on the website

    c. Third-Party Information

    We may receive data from:

    • Payment gateways

    • Shipping partners

    • Shopify platform

    • Analytics tools

    3. How We Use Your Information

    Your data is used to:

    • Process and deliver your orders

    • Provide customer support

    • Send order updates and notifications

    • Improve website performance and user experience

    • Send promotional offers and marketing emails (you can unsubscribe at any time)

    • Prevent fraud and ensure website security

    4. Sharing of Personal Information

    We only share your information when necessary:

    • Payment processing providers

    • Shipping and delivery partners

    • Legal authorities (if required by law)

    We do not sell or rent your personal information to third parties.

    5. Cookies and Tracking Technologies

    We use cookies to:

    • Improve website functionality

    • Remember your preferences

    • Analyze website traffic and performance

    You can disable cookies through your browser settings.

    6. Secure Payment Processing

    All payments on trishiva.com are processed through secure third-party payment gateways.

    We do not store your debit or credit card details.

    7. Data Security

    We use appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

    8. Data Retention Policy

    We retain your personal information only for as long as necessary to:

    • Fulfill your orders

    • Comply with legal obligations

    • Support legitimate business operations

    9. Your Rights

    You have the right to:

    • Access your personal information

    • Request corrections or updates

    • Request deletion of your personal data (where applicable)

    • Opt out of marketing communications at any time

    To exercise these rights, please contact us via email.

    10. Children's Privacy

    TriShiva Collection does not knowingly collect personal information from individuals under the age of 18.

    11. External Links

    Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

    12. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

    13. Contact Information

    If you have any questions regarding this Privacy Policy, please contact us: